FAQ and Forums/FAQ

I get a message that an update is available but I can't find the update in the Market, what do I do?

Peter Hewitt
posted this on January 04, 2011 15:54

Most likely that is happening if you are using a phone using Android 1.5. With version 1.6 of the app, we had to remove support for version 1.5 for users.

 

Comments

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THERESA MCFADDIN-ORDELL

so what are our options? It won't sync so will info be lost since I cannot upgrade or sync???

October 14, 2011 14:52
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Peter Hewitt
Baby ESP

Your options are :

1. Upgrade your phone if possible to a newer version of Android.  Almost all Android phones ever made should be capable of being upgraded to at least Android 2.0.  Search online for your phone/carrier to see if there is a way to download an update.  Or contact your carrier/visit their store to see if they can do the upgrade for you.

2. Save your data periodically using the Backup to SD card option in the app's settings screen.

3. Buy a new phone (I realize that isn't a great solution)!

October 14, 2011 15:06
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THERESA MCFADDIN-ORDELL

LOL #3 is a great solution!

 

Ok, thank you for #2, I just saved the info. I am getting a new phone this weekend. At that time do I just open from my sd card to download info?

October 14, 2011 15:28